ARPAN KUMAR BERA is committed to providing exceptional customer service. To ensure a smooth and transparent process, we have outlined our cancellation and refund policy below:
Cancellation Policy
- Order Cancellation: Customers may cancel their order within 7 days of purchase. To initiate a cancellation, please contact our customer support team at [securewitharpan@gmail.com] or [+91-8967442189].
- Order Processing: Once an order has been processed and shipped, it cannot be canceled.
Refund Policy
- Damaged or Defective Items: If you receive a damaged or defective product, please notify our customer support team within 7 days of receipt. We will arrange for a replacement or refund upon verification.
- Product Discrepancy: If the product received does not match the product description on our website, please notify us within 7 days of receipt. We will investigate the issue and provide a suitable resolution, including a replacement or refund if necessary.
- Refund Processing: Approved refunds will be processed within 7 business days and credited to the original payment method.
Non-Refundable Items
- Due to the nature of digital products like notes and code, all sales are final. Once a product is purchased and accessible, no refunds will be issued.
By placing an order, you agree to the terms and conditions of this cancellation and refund policy.