Refund Policy

Payment Policy

Effective Date: April 5, 2024

This Payment Policy describes the terms and conditions for payments made on the Cyber Cript website located at cybercript.in (the “Website”).

Payments

We use Razorpay, a secure payment gateway, to process all payments for our downloadable products (HTML, CSS templates). You agree to comply with Razorpay’s terms of service.

Accepted Payment Methods

We accept payments through the following methods supported by Razorpay:

  • Credit Cards
  • Debit Cards
  • Net Banking
  • UPI (Unified Payments Interface)
  • Wallets

Pricing and Currency

All prices listed on the Website are in Indian Rupees (INR). We reserve the right to change prices without prior notice.

Refunds

We offer a 1-day refund policy for our downloadable products. If you encounter any issues with the purchased file not working as intended, you can request a refund within 1 day of purchase.

Refund Process

To request a refund, please contact us at securewitharpan@gmail.com within 1 day of purchase. You will need to provide your order number and a detailed explanation of the issue you are experiencing.

Before a refund is issued, we will attempt to troubleshoot the issue with you via Google Meet to ensure it’s not a user-specific configuration problem.

If after troubleshooting, the file is still not functioning as intended, we will process a full refund within 5 business days.

Non-Refundable Purchases

Refunds will not be issued for:

  • Purchases made more than 1 day after the purchase date.
  • Issues caused by user error or incompatibility with your specific software or system.
  • Downloaded files that have been altered or modified by the user.

Payment Disputes

In case of any payment disputes, we will work with you to resolve them amicably. If a resolution cannot be reached, you may contact Razorpay directly for assistance with their dispute resolution process.

Contact Us

If you have any questions about this Payment Policy, please contact us at:

securewitharpan@gmail.com

Disclaimer

This is a sample Payment Policy and may not be suitable for all websites. You should consult with an attorney to ensure that your Payment Policy complies with all applicable laws and regulations. Following these guidelines will help you avoid conflicts with Razorpay’s terms of service.